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Take One's Web servers have had 100% uptime for 3 years running, so outages have been non-existent. But from time to time the unexpected can happen, so we strive to ensure that Take One’s Web hosting support is second to none in quality and speed. Hosting support is only an e-mail or phone call away. The following links will help you get the most out of your account with Take One Digital Media.
Reporting a Problem
You can start a new support ticket or view a ticket that you previously opened.
If you have any problems and cannot solve them through our ticket system, you can use this emergency contact information to reach one of our technicians.
Support via E-Mail: hosting@take-one.net.
For high priority issues please call: 1-888-263-1800 Ext.28
Every effort is taken to resolve issues immediately. Sometimes 3rd party involvement (such as connectivity from your ISP or DNS issues) may affect your Web site's performance. While we cannot directly control such issues, you can count on our tech team to find solutions, and provide you the guidance you need.
We'll provide you the response and support you'd expect from a world-class hosting provider, but with the personal care you'd expect from a boutique solution. Our goal is to make doing business with Take One as easy as possible.
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